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PCS Members Cornwall Branch

DWP Breaks For All

Latest information on taking breaks at work.


Information and updates for DWP PCS members

For members in the Cornwall Branch

Hello and welcome to the PCS branch website for members in Cornwall. We will look to feature information particularly of interest to members in our region, and highlight some of the National matters both in the news and on the main PCS website too.

If there is a story or issue you would like to see featured, or would like to hear views from the Branch Executive Committee (BEC) on a particular subject, just get in touch and we’ll see what we can do about getting a response on the site for you. You can pass requests through local reps or use the contact details on the site.

On occasion we may provide links to information on other sites, although we cannot be responsible for content on 3rd party sites. If you find any broken links please let us know.


The latest edition of Voice is available for DWP members.

In this edition, you can read:

  *  Bishop Auckland Saved

  * Workplace Safety

  * Eastern Avenue Campaign

  * Employee Deal     Implementation

  * Pay

  * PCS DWP Annual     Conference

To read in full follow the link below.

Calls or CaseWork

Currently, staff are expected to cover call work over certain times of the week. There is apparently still an expectation of undertaking casework while waiting for calls to come through.

Let us know how you feel about this.

read more


Sports & Leisure

We want to help you to have fun, get active, try out new hobbies or activities and experience the great diversity of our organisation.

read more read more read more

38 Degrees

38 Degrees brings you together with other people to take action on the issues that matter to you and bring about real change.

Have a look at the potential impact Of the proposed changes to the Civil Service Compensation Scheme.

A number of staff have reported they are being refused access to time off under assumed consent. Some are being refused on the basis of how many are available in their individual teams. This is wrong. If you are refused the ability to take time off under this process, let your reps know immediately.

The guidance for assumed consent is as follows -

“Where employees guarantee their attendance at certain times by fixing either their start or finish time, that will generate adequate resources to meet customer demand at those times. The flex arrangements above should also ensure that consent to work flexibly at the opposite, non-fixed end of the day will be assumed, with line managers overriding this assumption exceptionally.”

As UC Case Managers in St Austell will have seen from a recent email message from the senior management team, that you are expected to be on telephones for 30% of your working week.

It seems this isn’t the same as available time, taking in to account the other required activities, such as personal development, training, team meetings, admin requirements etc. It is based on your gross weekly hours. The local 30% steer is in contrast to the information given to National PCS, where the figure quoted is apparently 20%!

Many staff have reported that not only having to have as much of their available work time devoted to calls, but the ad-hoc manner in which staff are moved on to calls has a serious impact on how they are able to plan and carry out the case work element of their role.

PCS would ask members to contact them at and let them know how this is impacting you personally, and the impact on the case work. The more members who do so, the more evidence PCS will have to show not only how staff feel, but also the impact on their case manager role.

email read more

If you are interested in becoming a rep, or even just to become more active in your union, let a rep know and have a chat to discuss what you can do, and what training is available. Give them a shout today!


Message from Marie!

Hi To all members

Thank you to members who have taken part in the PCS Consultative Ballot recently.Results should be posted on the PCS website from 1pm.

More information is available on the PCS website at PCS Ballot.


Thanks, Marie Lockeridge-Brown, PCS Senior Rep, Penhaligon House.

Further Info

As always, if you would like to raise any matters with a rep, don’t hesitate to get in touch. If there’s anything you’d like to see on the site just let us know!

DWP Group on PCS website - here!

Consultative Ballot info - here!

PCS events in the SW - here!

PCS News - here!

Member Benefits - here!

Contact us at the website - here!

See next page for Mid-Year Review info Info
Local news Information on this website may not reflect PCS policy. Using this site